![]() This process may be enough to fix the issue and stop further freezes from occurring. ![]() Windows should detect the hardware you uninstalled and try to reinstall the device driver. Then, restart the computer and load it to Windows normally. ![]() Once in Safe Mode, you can access Device Manager and uninstall the hardware device corresponding to the device driver that is not working correctly. If you cannot install the latest driver before the computer freezes, another option is to start the computer in Safe Mode. Alternatively, you can use another computer to download the driver and try installing the driver on your computer. If a device driver is at fault, download the latest driver from the manufacturer's website and install it before the computer freezes. If you determine that a defective piece of hardware is causing the freezes, replace the hardware right away to prevent further damage to the computer. A device driver can also cause a computer to freeze if it's out of date, conflicting with another driver, or not working correctly. A defective hard drive, stick of RAM, video card, or another piece of hardware can cause a computer to freeze. If you tried all steps above and the computer still freezes, there may be defective hardware or a device driver not working correctly. If the program you are using performs this action, you can recover the work up to the last autosaved state. In some situations, some programs may autosave your work every few minutes. What happens to any work not saved?Īny work not saved is lost when a frozen computer needs to be rebooted. Choose the Start Windows Normally option and see if Windows starts up without error. If the Task Manager can open, highlight the program that is not responding and choose End Task, which should unfreeze the computer.ĭuring the computer startup process, you may see a screen asking if you want to start the computer in Safe Mode or Start Windows Normally. Press Ctrl+ Alt+ Del to open the Windows Task Manager. If the Caps Lock can turn on and off, Windows is still working, but another program may not be responding, causing the computer to freeze. If the computer can turn Caps Lock on and off, continue to the next step. If nothing happens, the computer is deadlocked, and you must reboot the computer. See if the computer responds by pressing the Caps Lock key on the keyboard and watching the Caps Lock LED (light) to see if it turns on and off. My computer is running slow, what steps can I do to fix it?.Sometimes a computer may appear frozen, but it's only slow or busy processing a complex task. Give the computer a few minutes to process. If this issue persists, back up all your important data, then take your device and proof of purchase to an authorized Huawei Customer Service Center for assistance, or contact the retailer directly if your device is new.If only your mouse is frozen or not working, see: Mouse not detected or working in Windows. Please back up your important data in the C drive in advance. Please note that restoring the computer to its factory settings will clear all data in the C drive, including personal files downloaded in Desktop, Downloads, and Documents. Note: If the abovementioned solution cannot resolve the issue, back up important data, reinstall the computer system, then use the F10 factory reset feature or the F8 system reset feature to reset your computer. After you have uninstalled PC Manager, visit the official website to download and install the app again.Alternatively, click the Windows icon and then the Settings icon, click Apps, click Apps & features, click PC Manager, then click Uninstall.Right-click Uninstall/Change then click Yes.Enter Control Panel in the search box and open it.Solution 2: Uninstall PC Manager and reinstall it again. To change the device name of your phone, go to Settings > Bluetooth > Device name, enter your preferred device name, then touch OK. If this issue happens because the Bluetooth name of the phone is too long or the Bluetooth name contains special characters, change the device name of your phone to resolve this issue. Solution 1: Change the device name of your phone.
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